Delivery Manager, Information Management Division
Rachel Hyde is Delivery Manager for Scientific Case Creation within the Information Management Division at the Medicines and Healthcare products Regulatory Agency (MHRA) and until before that was the Delivery Manager for the type 1B/II variations validation team.
Rachel is responsible for the management of resources and operations to ensure high level targets are achieved and service level agreements are maintained within the Information Processing unit. Rachel has also been actively involved in various process improvement projects within the unit both at scientific validation and case creation.
Prior to joining the MHRA Rachel worked with Heineken Ireland as Team Manager in Customer Services, responsible for team management and operational delivery. Rachel has also 5 years’ experience within the health and fitness industry at both management and consultancy level.